Privacy Policy
Last Updated: March 2026
Drivrr Ltd respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and protect your information when you use:
- The Drivrr website
- The Drivrr mobile application
- Our services for businesses and drivers
Drivrr operates in the United Kingdom and complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Drivrr is a driver-on-demand platform that connects businesses with delivery drivers.
If you have any questions about this Privacy Policy, you can contact us at:
Email:pilot@drivrr.co.uk
Website:drivrr.co.uk
2. Information We Collect
We may collect the following information when you use Drivrr.
Information You Provide
Business Users
- Name
- Business name
- Phone number
- Email address
- Business address
- Account login details
Drivers
- Name
- Phone number
- Email address
- Address
- Date of birth
- Driving license details
- Vehicle details
- Insurance information
- Bank details (for payments)
Website Visitors
- Name (if you'll fill in form)
- Email address
- Phone number
- Message you send us
3. Information Collected Automatically
When you use the Drivrr app or website, we may collect:
- Device information
- IP address
- Browser type
- Operating system
- App usage information
- Log data
For drivers and deliveries, we may collect:
- Location data (while using the app)
- Pickup and delivery locations
- Delivery timestamps
Location data is used only to provide delivery services.
4. How We Use Your Information
We use your information to:
- Provide Drivrr services
- Connect businesses with drivers
- Manage deliveries
- Process payments
- Communicate with users
- Improve our platform
- Provide customer support
- Maintain security
- Prevent fraud
We do not sell your personal data.
5. Legal Basis for Processing
Under UK GDPR, we rely on the following legal bases:
Contract
To provide delivery services through Drivrr.
Legitimate Interests
To improve our services and operate our platform.
Legal Obligations
To comply with UK laws and regulations.
Consent
For marketing communications where required.
6. Sharing Your Information
We may share information with:
Businesses and Drivers
Limited information is shared so deliveries can be completed. This may include:
- First name
- Contact details
- Delivery address
- Order details
Service Providers
We may share data with trusted providers including:
- Hosting providers
- Payment processors
- App infrastructure providers
- Analytics providers
These providers process data on our behalf.
7. Location Data
Driver location data is collected while the Drivrr app is in use to:
- Assign deliveries
- Track deliveries
- Improve service reliability
Location tracking stops when the driver logs out or closes the app.
8. Data Security
We take reasonable steps to protect your information including:
- Secure servers
- Encrypted connections (SSL)
- Access controls
- Authentication protection
However, no system is completely secure.
9. Data Retention
We keep personal data only as long as necessary to provide services and comply with legal obligations. Account information may be retained after closure where required by law.
10. Your Rights
Under UK GDPR, you have the right to:
- Access your data
- Correct your data
- Delete your data
- Restrict processing
- Object to processing
- Data portability
To exercise your rights, contact:
Email:pilot@drivrr.co.uk
11. Cookies
The Drivrr website may use cookies to:
- Improve performance
- Understand website usage
- Maintain login sessions
You can control cookies through your browser settings.
12. Third Party Services
During the pilot phase, Drivers may access the platform without subscription fees. Drivrr reserves the right to introduce driver subscription fees in the future. Reasonable notice will be provided before charges apply.
13. No Guarantee of Earnings (Drivers)
Drivrr may use third-party services such as:
- Payment providers
- Mapping services
- Analytics tools
These providers have their own privacy policies.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
14. Contact Us
If you have any questions about this Privacy Policy:
Email:pilot@drivrr.co.uk
Website:drivrr.co.uk